FAQ

Explore our pricing and fee structure, Bitcoin wallet recommendations, exchange rate information, and more frequently asked questions.

13 articles in this collection
Written by Kevin Adekayode and Cary Snyder

What are the OpenNode pricing and fees?

OpenNode has simple pricing and fees structured so that any business can start accepting Bitcoin payments in minutes.

Written by Cary Snyder
Updated over a week ago

How do I refund a customer from the OpenNode dashboard?

Sending refunds with Bitcoin using OpenNode only takes a few minutes with help from our 24/7 global support team.

Written by Cary Snyder
Updated over a week ago

How do I deal with Bitcoin’s price volatility?

OpenNode makes it easy to manage Bitcoin price volatility with currency conversion tools to convert Bitcoin into cash at any time.

Written by Kevin Adekayode
Updated over a week ago

What is Bitcoin?

Bitcoin is a decentralized digital currency that can be used for sending and receiving payments to and from anywhere in the world.

Written by Cary Snyder
Updated over a week ago

What is the Lightning Network (LN)?

The Lightning Network is the second layer solution that enables instant low-cost Bitcoin transactions on the Bitcoin network.

Written by Kevin Adekayode
Updated over a week ago

How do I buy bitcoin?

There are three main ways to buy bitcoin: Bitcoin exchanges, peer-to-peer exchanges, and bitcoin ATMs.

Written by Cary Snyder
Updated over a week ago

What are the Best Bitcoin Wallets?

Need help finding the best Bitcoin Wallet? Learn the difference between cold and hot wallets, plus suggestions of what to use.

Written by Cary Snyder
Updated over a week ago

Why do I need to share my personal information to accept bitcoin?

OpenNode is a Bitcoin payment processor for businesses and follows all Bitcoin regulations to provide merchants with regulatory clarity.

Written by Cary Snyder
Updated over a week ago

Exporting Data from OpenNode

Learn how to export sales and accounting data off the OpenNode platform in the form of a .csv file.

Written by Cary Snyder
Updated over a week ago

Where are OpenNode's Bitcoin exchange rates sourced from?

Exchange rates are sourced from a weighted average of all the world's top Bitcoin exchanges

Written by Cary Snyder
Updated over a week ago

Is OpenNode secure?

OpenNode provides the highest standards of security for financial transactions and maintains security protocols above industry standards.

Written by Kevin Adekayode
Updated over a week ago

What's the waiting period for bank transfers?

Bank transfers with OpenNode are simple and can take one to three business days.

Written by Cary Snyder
Updated over a week ago

OpenNode on my mobile device?

OpenNode is a web-based application that can operate on any browser on any mobile device.

Written by Cary Snyder
Updated over a week ago